Privacy Policy

This Privacy Policy explains how ecomparefiles.com (“we”, “us”, “our”) processes personal data when you visit or use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) as tailored by the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR) where applicable. We are committed to protecting your privacy and to processing personal data lawfully, fairly, and transparently.

The data controller responsible for your personal data in connection with this Site is the operator of ecomparefiles.com. For privacy-related requests, contact info@ecomparefiles.com. We will respond to valid requests within one month in most cases, subject to extension where permitted by law and where requests are complex or numerous.

We may collect and process the following categories of data: (1) technical and usage data, such as IP address, browser type and version, device type, operating system, referring pages, pages viewed, time and date of access, and approximate location derived from IP; (2) communication data, including your email address and message content if you contact us; (3) cookie and similar technologies data as described in our Cookie Policy; and (4) aggregated or anonymised analytics that do not identify you directly.

We process personal data where necessary to perform our contract with you (providing the Site), where we have a legitimate interest that is not overridden by your rights (for example improving security, understanding traffic patterns, preventing fraud, and measuring the effectiveness of content), where we have your consent where required (such as non-essential cookies where consent is the lawful basis), and where we must comply with legal obligations (for example responding to lawful requests from public authorities).

We retain personal data only for as long as needed for the purposes described. Server logs and security records may be kept for a limited period to investigate incidents. Email correspondence may be retained for a reasonable period to manage ongoing enquiries and legal obligations. Where we rely on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal; withdrawing consent may limit certain Site features.

We use service providers (such as hosting, analytics, and security vendors) who process data on our instructions under appropriate contracts. We do not sell your personal data. We may share information where required by law, to protect our rights or the safety of users, or in connection with a business transfer (such as a merger or asset sale), subject to appropriate safeguards.

International transfers: where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, UK Addendum to the EU Standard Contractual Clauses, or adequacy regulations, unless an exception applies.

Under UK data protection law, you may have the right to: request access to your personal data; request rectification of inaccurate data; request erasure in certain circumstances; restrict processing; object to processing based on legitimate interests; data portability where processing is automated and based on consent or contract; and withdraw consent where processing is consent-based. You may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk; we encourage you to contact us first so we can try to resolve your concern.

The Site is not directed at children under 18, and we do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it promptly.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; you should use the Site with this understanding.

Third-party sites linked from our pages have their own privacy notices. We are not responsible for their practices. We may update this Privacy Policy from time to time; material changes will be reflected on this page. Continued use of the Site after updates constitutes notice of the revised policy where permitted by law.